Organizational Behavior Case Study Example | Topics and Well Written Essays - 1000 words - 1

Organizational Behavior - Case Study Example Indeed, all the medical staff report to the Chief Medical Officer and clinic administrator. Notably, all the medical staff and the management must have adequate training and knowledge on their responsibilities (Borkowski, 2011). As such, they performed according to their abilities and valued team work in achieving the goals of the clinic. However, late last year, the Chief Medical Officer and clinic administrator decided to implement changes in the clinic’s policies and practices without consulting the medical staff which led to adverse effects in the organization (Borkowski, 2011). At the time, there were numerous delays and long wait list in the clinic subject to increasing number of patients, frequent problems with the machines in the theater, lack of administrative support, few numbers of medical staff, inefficient policies, poor IT support, and lack of space in the clinic as earlier noted by the medical staff. The Chief Medical Officer and clinic administrator opted to in crease the working hours of the medical staff, introduce a universal method to assess the performance of the health providers, and changed policies as they sought to address the problems at the clinic. Notably, the new working schedule did not solve the problems as the medical staff would work for long hours for no extra returns thus demotivating them. Moreover, the new policies contradicted with the professional ethics of the medical staff and thus they declined to adopt the new policies. In fact the management set the working in the clinic to be from 7:00-5:30 every day including weekends where every medical staff would work for atleast70 hours in a week. More so, the management used an informal method to communicate the changes to the medical staff. As a result, lack of administrative support, communication, and motivation led to resignation of 2 nurses and 2 physicians thus crippling the operations of the facility. However, the clinic is slowly restoring its operations and effic iency after the clinic was put under new management. X And Y-Theories Styles of Management Douglas McGregor devised Theory X and Theory Y of management which assumes human nature and human behavior in management (Kopelman et al, 2008). Theory X assumes that work is undesirable, works avoid responsibility, money is the ultimate motivation to work, and creativity is exclusive to  management (Mohamed & Mohamad, 2013). The theory asserts that workers require forcible manipulation, resists change, control, and direction for them to achieve company objectives and workers avoid work at all costs. In this style of management, there is minimal delegation, centralized control and supervision (Mohamed & Mohamad, 2013). Indeed, the X-Theory assumes that the management’s role is to coerce and control employees. This theory applies in large organizations where X-Theory management is unavoidable (Mohamed & Mohamad, 2013). On the other hand, we have the Y-Theory which assumes a positive vi ew of human behavior where individuals are normally responsible, industrious, creative, and adopt self-control in their work (Mohamed & Mohamad, 2013). Indeed, this theory would have helped with provider retention in this case study. This is because theory Y encourages participative management where the management consults with the employees in making decisions and affords employees with a chance to control their working environment (Mohamed & Mo

Needs Assessment Assignment Example | Topics and Well Written Essays - 500 words

Needs Assessment - Assignment Example Some of the considerable changes that were noted before and after the assessment related to the duration which the children brushed their teeth and also the number of times they did this. These responses changed to the positive side. From the discussion, it is also seen that the greatest change in response is to do with the reason why people brush their teeth. After getting the results in the post-assessment it came to be realized that the children gained a better understanding of the importance of brushing their teeth. In order to achieve the expected results or feedback, there are instruments which will have to be used in order to get the necessary information from the target population, the survey instrument that was used in this case was a questionnaire. Some of the goals of the questionnaire were to establish whether the students are well aware of the constituents of good oral hygiene, establish whether they are carrying out the right practice when it comes to their oral hygiene among other goals. Chances are considerably high that an unbiased opinion may be given since the questionnaires do not call for personal details, for example, the name of the respondent and so the respondent may give feedback without fear of victimization. The instrument used may not have provided a conclusive result in the sense that the target population was rather small and for this reason what was gotten from them could not be used to come up with a clear conclusion that would reflect on the situation away from the school. The people involved in the assessment may have played a role in influencing the feedback from the students. This was maybe through the tone and the expressions they used.